FAQ
We don’t accept returns, however exchange is applicable within 1 week of receiving the order under certain circumstances.
The order will take 2-21 business days based on availability and craftsmanship requirements.
You can contact us +971562588887 to check your order status
Yes, we ship worldwide.
For available pieces it takes up to 3 business days within the UAE, up to 10 business days for worldwide shipping.
For out of stock or customized pieces it takes up to 30 business days
Once the order is confirmed you have a time frame of 24 hours to cancel the order and get a refund, after 24 hours refund won’t be applicable.
+971562588887
We do offer gift wrapping service with additional charge.
Gold, diamonds, gemstones, pearls
All our products are natural.
It’s always better to give us your exact size, however you can resize some ring while other are not resizable.
Yes.
We can fix any damages and polish/clean your piece with Terms and conditions applied.
Yes. Please contact us on +971562588887
Yes. Just please specify it while placing your order in the notes area.